Tier-1 Retail Bank
-32% Handle time
Cutting servicing handle time with production AI agents
Production LLM agents wired into core servicing systems reduced average handle time and deflected routine contacts.
Custom LLM integration, fine-tuning, and evaluation for domain-specific use cases.
Evaluated against your actual data and task, not generic leaderboards.
Grounding responses in your content where accuracy matters most.
Repeatable quality scoring before and after every model change.
Tell us the outcome you need. We’ll bring the talent and the technology to get there.