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Case Studies

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Proof

Outcomes, not capability claims

Every study leads with a number, names the constraint, and says what we actually did.

Tier-1 Retail Bank

-32% Handle time

Cutting servicing handle time with production AI agents

Production LLM agents wired into core servicing systems reduced average handle time and deflected routine contacts.

National Insurer

8x Release frequency

Replatforming a claims core without a big-bang cutover

Digital Bees ran an incremental strangler-fig migration of a legacy claims core to a modern cloud platform.

Growth-stage SaaS

6 days Time to first PR

Scaling engineering capacity with embedded delivery pods

Talent Bees embedded cross-functional pods that owned roadmap areas end to end.

Omnichannel Retailer

+38% Sourced pipeline

Rebuilding a B2B demand generation engine around pipeline

Marketing Bees rebuilt full-funnel campaigns and attribution tied directly to pipeline.

Telecom Operator

3 weeks to 2 days Regression cycle

Shift-left quality for a telecom billing platform

Quality Bees introduced CI-integrated automation and performance engineering for a high-risk billing platform.

Energy Retailer

-3 days Close process

Modernising trading and risk for an energy retailer

Energy Bees delivered an ETRM modernisation with forecasting data products for a fast-growing retailer.

Global HR & Workforce Solutions Leader

45% Faster HR case resolution

HRSD rollout replacing manual case routing for ~6,000 employees

An HRSD rollout with optimized case management and a modern Employee Service Center replaced manual, siloed case routing for a global staffing and talent organization.

Global Mining & Natural Resources Major

40% Faster service resolution

End-to-end ITSM implementation for a global mining major

A custom service catalog, reusable workflows, and SCCM/LDAP integration replaced siloed service processes for roughly 4,000 users across a multi-region mining operation.

Global Manufacturing & Retail Group

35% Better change accuracy

CSDM-aligned CMDB across 20+ applications and hybrid datacenters

A CSDM-aligned CMDB with Identification & Reconciliation Engine, health dashboards, and cloud discovery gave a global manufacturing and retail group a single trusted source of truth.

National Rail Infrastructure Operator

40% Better CMDB accuracy

Migrating a national rail service catalog to CSDM best practices

Service data was aligned to CSDM best practices and the full service catalog migrated from SharePoint to ServiceNow, replacing years of accumulated custom fields.

Enterprise Sales & Finance Teams

40% Faster task execution

Multi-agent AI unifying Finance and CRM workflows

A governed multi-agent LangGraph system resolves cross-domain queries across CRM and Finance without hallucinating or leaking data across roles.

Multi-market Enterprise

60% Faster hiring cycles

AI workforce platform spanning 10 domains and 5 markets

Ten specialist AI agents run recruiting through workforce analytics across five markets, each scoped to its own jurisdiction's employment law.

Desktop Software Team

60-85% Faster UI test authoring

AI-generated, self-healing UI tests for desktop apps

A local-first MCP server generates and self-heals autonomous regression tests for native QML/Qt and Windows apps, with zero cloud egress.

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